• FAQ
  • HOME
  • FAQ

About Us


ExcellentHost is a premium web hosting provider based in Vancouver, British Columbia, Canada specializing in business and enterprise solutions. We offer a full range of top-of-the-line NVMe storage plans, along with Managed WordPress hosting, Managed Virtual Private Servers and Dedicated Bare Metal Servers. As a part of Cian Technologies Inc., a leader in hosting solutions, we’re able to leverage our 18+ years of experience in the industry to better serve our customers with secure, reliable and supreme quality hosting solutions.


Our mission is to earn our customers’ trust and loyalty by offering world-class business hosting solutions at an affordable price point. We distinguish ourselves by providing direct, hassle-free technical support with all our services, coupled with tailored solutions that meet every need encountered by business and enterprise users.  We’re here to go the extra mile and ensure your website operates smoothly 24/7, 365 days a year.

Worldwide Datacenters

ExcellentHost has direct relationships with multiple international datacenters that power our Tier 1 network 24/7, 365 days a year, including in:

- Montreal, Quebec, Canada
- New York City, NY, USA
- Atlanta, GA, USA
- Salt Lake City, UT, USA
- Amsterdam, Netherlands
- Frankfurt, Germany
- London, United Kingdom

Providing our customers the option to choose their preferred location enables the fastest response times for their local visitors.


Premium Phone Support

Need to talk to a real human? Unlike other helpdesk-only webhosts, we offer a premium phone support option to help resolve your technical support questions.

Knowledgeable Agents

Reduce frustrations by trusting our highly trained customer service team to handle all aspects of your account, without the need for multiple escalations.


On average, our clients have remained with ExcellentHost for over 7 years. At ExcellentHost, we’re focused on supporting your business hosting needs, without the complexity of managing your own infrastructure. By providing the latest cutting-edge technology at a reasonable cost, you enjoy the competitive edge while keeping on budget.

Why Choose Us?